GDPR Information
Last updated: July 2026 · Information for customers and users who need EU data protection details.
Legal basis
We process personal data to perform the contract with users, protect the service through legitimate interests, comply with legal obligations, and handle optional choices based on consent. Consent-based processing currently covers optional marketing emails and the optional model-improvement programme; both can be withdrawn at any time.
Data subject rights
Users may request access, correction, deletion, export, restriction, objection, or withdrawal of consent where applicable.
Data Processing Agreement
For organisations processing personal data in uploaded documents, a Data Processing Agreement can be requested by contacting [email protected].
Sub-processors
Limited service providers support payments, email delivery, hosting, security, and operational delivery. Uploaded content is processed to provide translation services.
Security measures
DeepReference uses TLS in transit, access controls, audit logging, account permissions, and operational monitoring to protect customer data.
Breach notification
If a personal data breach requires notification under GDPR, we will follow the applicable notice requirements.
GDPR contact
For GDPR requests, contact [email protected].